Monitoring Packages

We offer various 24x7 monitoring packages:
Custom or predefined
List prices are per SQL Server instance in € and ex. VAT. Custom Silver Gold Platinum
Ad-hoc
Installation & configuration DatabaseOnline Monitoring Suite
Yes Yes Yes
Implementing customized monitoring
Audit
Health Check
Operational Services
Standard Monitoring
Yes Yes Yes
Customized Monitoring
Yes
Incident Management
Yes Yes Yes
Instant Alerting (via SMS and e-mail)
Yes Yes Yes
Capacity Management
Yes Yes Yes
Servicedesk Business Hours
Yes Yes Yes
Servicedesk 24x7x365
Yes
Unlimited hours 24/7/365 for agreed services and options
Daily Disk Backup
Yes Yes
Daily Health Checks
Yes Yes
Application Database Interaction Monitoring
Yes
Database Infrastructure Performance Tuning
Yes
Proactive Database Maintenance
Yes Yes
Reporting
Daily Incidents Overview
Yes Yes Yes
Monthly Incidents Overview
Yes Yes
Monthly Cost Reduction Options
No Yes Yes
Weekly Performance Statistics
No
Yes
Monthly SLA Report
No
Yes
Default Custom Made Report
No No Yes
Additional Custom Made Report
High Availability
SLA & Protocol Management
No
Yes
Monthly Trend Analysis
Yes Yes
Standby / Failover Database Environment
No No Yes
Preventive Database Maintenance
Yes Yes
Long Running Queries Resolvement
Yes
Total
this overview as an Adobe PDF document

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