SQLTreeo Managed Services & Tools || SQLTreeo SSMS addin issues

Purpose

Get help soon with SSMS Addin issues. In some cases a user might experience problems with their SSMS Add-in. After upgrading to a new version or a new installation. Our customer service will help users with issues to their best abilities.

What kind of issues I report to Servicedesk?

Any kind: bugs , installation errors, functionality quirks. Also new wishes can be reported to the servicedesk. If something is not working as it was build for, our team will help.

How do I report an issue?

Contact the servicedesk. Either via the homepage or via mail (servicedesk@sqltreeo.com). In the contact request give as much information:

Registered user account/license key (if possible)
SQLTreeo version
SSMS version/edition
Describe the issue that your are experiencing as detailed as possible
Provide screenshots/recordings
How to produce the error
SQLTreeo log files

With this information the servicedesk can help you. The more information the shortener the time needed.

Support availability

SQLTreeo support is available 24x7x365. You can submit an request anytime and it will usually be replied the same day in a matter of hours.

SQLTreeo Add-In guide

SQLTreeo Add-In Plugin for SQL Server Management Studio Version Applies to SQLTreeo Add-In version 0.8.7 or higher. Purpose Informational guide on how to use the SQLTreeo Add-In. Reading time +/- 10 minutes Minimum OS requirements

Deactivate SQLTreeo license

Version SQLTreeo SSMS Add-in version 0.8.4 or higher. Purpose Deactivate a SQLTreeo license when your workstation is unavailable. SQLTreeo is limited per workstation, once a license key is activated it cannot be activated again on another workstation. Users who switch or reinstall their workst

Moving SQLTreeo Add-in to a new workstation

Version SQLTreeo SSMS Add-in version 0.8.4 or higher. Purpose SQLTreeo is limited per workstation. Once a license key is activated it cannot be activated again on another workstation. Moving SQLTreeo Add-in to a new workstation Before you switch to a new workstation or reinstall it there are ce

How to activate SQLTreeo offline?

Offline activation of SQLTreeo SSMS addin. It is now possible to activate SQLTreeo addin in offline environments or companies with high firewall security. In this article will be explained how to activate your SQLTreeo addin licensekey offline. Requirements: SQLTreeo Addin installation

SQLTreeo SSMS addin issues